Implementation Update

Windsor-Essex Compassionate Community Coalition: Implementation Update

Through the Windsor-Essex Compassionate Community movement, citizens, care partners and more than 85+ agencies and associations from education, health care, social services, municipal, cultural, faith, business, non-profit, volunteer and informal sectors are working collectively to build a community-wide care system that encompasses health and wellness. We are starting with people needing personal support, with dementia, and in their final few years of life. We are planning the population-wide launch of a new community care system in Fall 2016. Many doors lead to a stronger, more compassionate community. We are beginning with the following demonstrations:

1. Neighbours Door: We are building stronger neighbourhoods (both geographic and shared interest communities), where neighbours find it easy to watch out and care for one another, and feel comfortable asking for and offering to help. Starting in 2 early adopter sites, we have launched a neighbourhood-wide talent search and are using social media and technology to make it easier for neighbours to get to know each other and connect socially.

2. Outreach Door: Neighbours, families, citizens, first line responders (police, fire, EMS, mental health, etc) and service agencies will be encouraged to call the Distress Centre of Windsor-Essex when they become aware of a distress situation (e.g., citizen living at risk or in distress) that they cannot deal with directly, and when a shared community response is the most appropriate course of action. In appropriate situations, a “situation table” or community case conference will be organized at Family Services Windsor to organize the most appropriate shared community response.
3. Personal Care Door: Over the next 5 months, we are recruiting 50 volunteers
who will be offered a personally tailored package of education, coaching, feedback and supported to set up their own personal care team to achieve their highest quality of life. At the same time, human service agency partners and agency volunteers are exploring how citizen-led personal care approaches can be strengthened within their existing core businesses and across their respective sectors. We will demonstrate we can achieve a 5P standard of care (predictive, preventative, personalized, participatory and population-based) across the whole community.

4. Community Governance Door: We are creating a multi-level governance structure to build, administer, strengthen and sustain community assets and capital on behalf of citizens to improve collective citizen and community quality of life; undertake population and outcome surveillance to narrow equity gap; and optimize assets to make progress on community identified aspirational goals.

February 2, 2016

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